Strategic innovation in Laboratory Medicine - Mahesheema Ali

Mahesheema Ali

M.Sc., Ph.D., NRCC, FAACC Section Head Clinical Chemistry & Toxicology, POCT Medical Director, Rapid Response Labs Department of Pathology,  The MetroHealth System Assistant Professor, Case Western Reserve University School of Medicine Department of Pathology ,US

To improve the efficiencies of a healthcare organization it is crucial to create a resource alignment toward regulatory compliance. We as lab leaders are posed with several challenges; one such challenge is resistance to change which can be reduced through strategic formulations, knowledge, and training. Strategic leaders must be able to anticipate and respond to the disappointments of participating stakeholders over unattained expectations and manage the emotional component of change. The emotional component if often overlooked and requires an understanding of how change affects human behavior. In this talk, we will discuss strategies for developing vision and educating employees on different stages of the change model.